Återbetalningspolicy

Refund Terms and Conditions

We take pride in offering sustainable and unique print-on-demand merchandise created exclusively for you. Please read the following information regarding our refund policy and the sustainable aspects of our products.

Sustainable Approach:
We are committed to reducing our environmental impact. That's why we have chosen to use a print-on-demand model for our merchandise.

• Every piece of merchandise you purchase is made exclusively for you, reducing unnecessary waste and minimizing the use of resources.
•  By adopting this approach, we strive to create garments that are kinder to the environment, aligning with our strong commitment to sustainability.

Made-to-Order Process:

• When you place an order with us, your chosen item is individually printed or crafted, ensuring its uniqueness and exclusivity.
• Our made-to-order process eliminates the need for mass production and excess inventory, reducing the overall environmental footprint.

Returns and Refunds:

You have the right to return your order within 14 days, with the exception of personalized products (e.g., custom names, dates, or images made specifically for you).

We accept returns, but you as the customer are responsible for covering the return shipping costs and ensuring that the product is returned in its original condition and original packaging.

If the returned item is damaged or shows signs of use, we reserve the right to make a reasonable deduction from your refund based on the product’s reduced value.

Returns must be made within 14 days of delivery. Products must be carefully packaged and preferably returned in their original packaging.

Quality Assurance:

• We are dedicated to delivering high-quality products that meet our customers' expectations.
• In the unlikely event that you receive a damaged or defective item, please contact our customer service below.

Please contact our Support Team if you experience the following: 

• You receive the wrong size/colour/design. 
• The printing quality is not up to standard. 
• The product just doesn’t seem to match what was advertised. 

We’d ask that you provide photos that illustrate the problem as well as ensuring that you contact us within 30 days of the delivery date so that we may provide an accurate investigation into any issues. 

• We will work diligently to resolve any issues and provide a satisfactory solution, such as a replacement or store credit.